Effective Date: September 12, 2024

1. Introduction

At Circuit Coders, we strive to provide high-quality software services and solutions. We understand that situations may arise where you might need a refund. This Refund Policy outlines the conditions under which we offer refunds and the process to request one.

2. Eligibility for Refunds

Refunds may be issued under the following circumstances:

• Service Not Delivered: If we fail to deliver the agreed-upon services within the specified timeframe and you have not received any services or deliverables, you may be eligible for a refund.
• Service Issues: If you encounter significant issues with the delivered services that we are unable to resolve after reasonable attempts, you may request a refund.

3. Non-Refundable Items

Please note that the following are non-refundable:

• Custom Development Services: Fees for custom software development, including any work done before project completion or cancellation.
• Completed Projects: Payments for projects that have been completed and delivered as per the agreed terms.

4. Refund Request Process

To request a refund, please follow these steps:

1. Contact Us: Reach out to us via email at info@circuitcoders.com or call +1 270-807-8335 with your refund request.
2. Provide Details: Include your order number, a description of the issue, and any relevant documentation or evidence supporting your request.
3. Review: We will review your request and respond within 5 business days. We may require additional information to process your refund.
4. Decision: Once your request is reviewed, we will notify you of our decision. If approved, we will process your refund according to the original payment method.

5. Refund Processing Time

Refunds will be processed within 10 business days from the date of approval. The time it takes for the refund to reflect in your account may vary depending on your bank or payment provider.

6. Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about our Refund Policy or need assistance with a refund request, please contact us:

• Phone: +1 270-807-8335
• Address: 212 N. 2nd Street, Ste 100, Richmond, KY 40475
• Email: info@circuitcoders.com

Thank you for choosing Circuit Coders.